staff roles and access in a network of locations: who sees what
A shared password for the shift, logins in a chat and a dismissed administrator who can still sign in. How to put access in order across a network of locations.
knopka for a company with staff: roles, training and pay by location
every employee has one account for all products and their own role at each location. training and certification — in the LMS, shifts and pay — in the ERP. take what you need now — the rest connects to the same data.
three questions
who works where, what they know and how much to pay them
ID.Knopka
who works where and what they see
ID.Knopka: one employee account for all products, sign-in by an SMS code or a password, roles by location, invitation by link. the location manager adds people themselves. locations, cities, time zones and currencies — in a shared directory.
LMS.Knopka
what the employee knows
LMS.Knopka: mandatory courses for new hires, quizzes and certification, certificates with QR verification, a knowledge base instead of a folder of regulations. the manager sees their team's progress.
ERP.Knopka
how much to pay them
ERP.Knopka: shift schedule and payouts, pay by each location's rates, location profit for the month. the ERP gets work, payments and technician output from the CRM — so pay based on output needs the CRM too.
scenario
how a new person gets started
- invitationthe location manager sends a link — the employee gets an account and a role at the right location
- mandatory coursesthe employee takes the courses in the LMS with the same account and passes the quiz
- progressthe manager sees on the dashboard who has finished and who is falling behind
- certificationat the end — a certificate with a QR code
- shiftsthe employee works shifts by the schedule, and their work and pay are calculated in the ERP
locations
when there are several locations
two workplaces
an employee who works at two locations has one account and two roles.
rates
pay rates are set separately at each location.
countries and time zones
each location has its own time zone and currency: the SneakNFresh network works in 6 countries on the same directory.
one training
the training is the same for the whole network, progress is tracked per location.
start
where to start
| if the main pain is | start with |
|---|---|
| new hires learn “by word of mouth”, and everyone has their own standard | LMS |
| access is handed out by hand, and people see more than they should | ID + CRM or ERP |
| pay based on output is calculated in a spreadsheet | CRM + ERP |
| you want to grow through franchise partners | packaging a business as a franchise |
questions
frequently asked questions
can I take only training?
yes, the LMS works on its own.
an employee works at two locations — two accounts?
no, one account and their own role at each location.
how do I add an employee?
the manager sends an invitation link — the employee registers and lands straight at their location with the right role. sign-in is by an SMS code or a password.
can pay be calculated without the CRM?
no: the ERP calculates pay from technician output, and the output comes from the CRM.
how much does it cost?
we price it for your network: the number of locations, employees and products. send a request and we'll calculate it.
next
products and neighboring niches
blog
from the blog
training people don't forget: how to check that someone remembers, not that they passed a test once
Passing a quiz doesn't mean remembering. How to set up repeat checks after a week, a month and a quarter, and why practice matters more than an on-screen quiz.
training a team in a service network — without the chaos
Regulations in folders and chats don't teach anyone. How to bring a network's training together in one place: courses by role, quizzes, certification, certificates with QR codes, a knowledge base.
request
tell us how your team is organized
we'll work out which product to start with and show it on the screens of a live network.