knopka for dental clinics: clients, cash, pay and team training
unified inbox, online booking and the client base in the CRM, cash and pay by each employee's rates in the ERP, training for administrators and assistants in the LMS. take what your clinic is missing.
three places where a clinic loses time and money
inquiries don't get lost in messengers
patients write in Telegram, WhatsApp* and on the website. in CRM.Knopka it is one inbox: the administrator replies from a single window, and a conversation becomes a deal right away.
- Telegram, WhatsApp* and the website in one window; VK and Avito can be connected
- a deal straight from a conversation
- client base and mailings
pay by percentages — without a spreadsheet
for doctors and assistants, pay often depends on the services: a percentage of the work, different for each person. in ERP.Knopka the rate is set per service or category — separately for each employee. work with no rate is highlighted right away.
a new administrator doesn't learn “by word of mouth”
standards for talking with patients, how appointments run, working with the cash register — in LMS courses with quizzes and certification. the manager sees who has completed them and who hasn't.
book online — and straight into an order
the patient chooses the service, doctor and time in the portal and gets a reminder. the administrator sees the day's schedule by doctor, and when the patient arrives the booking becomes an order in the CRM.
what a clinic should take
| task | product |
|---|---|
| inquiries from messengers and the website, online booking, client base, mailings, loyalty club | CRM |
| revenue, cash, clinic profit, pay by rates, shifts, inventory of supplies | ERP — works together with the CRM |
| training and certification of administrators and assistants | LMS — can be taken separately |
| one employee account for all products, roles by branch | ID |
the ERP gets its data from the CRM — it does not work without the CRM. the LMS works on its own.
if the clinic has several branches
analytics
for each branch and for the whole clinic.
rates
pay by each branch's own rates.
access
an employee has one account and their own role at each branch.
inventory
supplies by branch, with minimum stock levels and push notifications.
what knopka does not have
- knopka is not a medical information system: it has no medical records, treatment plans or images. the clinic keeps its own MIS for that, and diagnoses and treatment are not stored in the CRM
- knopka is proven on the SneakNFresh shoe cleaning network. there are no clinics on knopka yet — it fits by design: clients, booking, cash register, pay by rates, training and roles exist in any clinic
frequently asked questions
will knopka replace the clinic's medical system?
no. knopka covers handling inquiries, booking and the client base, money and pay, and staff training. medical records and treatment stay in your medical information system (MIS).
is there online booking?
yes. the patient chooses the service, doctor and time and gets a reminder, and the administrator sees the day's schedule by doctor.
can a doctor's pay be calculated as a percentage of a service?
yes. in the ERP every employee has their own rates per service or service category. the pay is calculated from the work that came from the CRM.
can I take only staff training?
yes. the LMS works on its own: courses, quizzes, certification, certificates with QR verification, knowledge base.
which messengers can be connected to the inbox?
Telegram, WhatsApp* and the website; VK and Avito can be connected.
how much does it cost?
we price it for your network: the number of locations, employees and products. send a request and we'll calculate it.
products and neighboring niches
tell us about your clinic
we'll say honestly what in knopka fits you and what doesn't.